Welcome to McClave Water Association
We hope you find the information on our website interesting and of value to you. If you have any questions regarding the information on our site, please call our office at (719) 931-1501.HOURS OF OPERATION
The Association's office is opened Monday through Thursday from 8:00 AM to 12:00 Noon and 1:00 PM to 5:00 PM.
ADDRESS
McClave Water Association
214 Main Street
Wiley, CO 81092
MAILING ADDRESS
PO Box 73
McClave, CO 81057
(719) 931-1501
mcclave.water@gmail.com
NEW CUSTOMERS
An application for water service is available at this link. If you are purchasing and/or renting property that is within our service area, please complete and return the application prior to the desired date to begin service.
APPLICATION FOR SERVICE
NEW MEMBERSHIP
Please contact the office if you need to purchase a new water tap.
BILLING/RATES
The water bills are sent out around the 24th of each month and are due and payable on or before the 15th of the following month. Accounts not paid on or before the due date will incur late charges.
Payments may be made:
1. In person at the Association office located at 214 Main, Wiley, CO.
2. In the night deposit slot located at the office.
3. By mail, PO Box 73, McClave, CO 81057
4. McClave State Bank
5. On our website through DOXO.
The Association can email your water bill to you. If you are interested in this service, please contact our office for more information.
RATES
SINGLE METER
Minimum Charge - Includes 2,000 gallons - $45.00
3,000 - 99,000 gallons - $5.00 per thousand
Over 100,000 gallons - $8.00 per thousand
Equipment Upgrade Fee - $2.50 per month
DUAL METER
Minimum Charge - Includes 4,000 gallons - $90.00
5,000 - 99,000 gallons - $5.00 per thousand
Over 100,000 gallons - $8.00 per thousand
Equipment Upgrade Fee - $2.50 per month
TRIPLE METER Minimum Charge - Includes 6,000 gallons - $135.00
7,000 - 99,000 gallons - $5.00 per thousand
Over 100,000 gallons - $8.00 per thousand
Equipment Upgrade Fee - $2.50 per month
OTHER CHARGES
Reconnect Fee $25.00
Service Charge $25.00
Delivery of Past Due Notice $5.00
Transfer of Membership Certificate $250.00
Late Charges 15% of past due balance
HELPFUL HINTS
I THINK I HAVE A LEAK - WHAT DO I DO?
HOW TO DETECT LEAKS
The best way to determine if you have a leak in your plumbing system is by first checking your water meter. If you do not know where your meter is located, you can call McClave Water Association to get the meter location. 
All water meters in the system will have the ability to be monitored by the customer for abnormal usage and water leaks by the end of 2023. Customers will need to setup an account at https://mcclco.aquahawk.us/login. Once an account is setup then customers can set custom thresholds regarding water usage. The system will notify you by email or text messaging when a threshold has been exceeded. You can contact the office to inquire as to whether your meter currently has this capability. This is a great tool to be able to catch a problem quickly and we highly recommend using this system. Once you have determined that you have a leak, the next step is to determine if the leak is inside or outside the house. 1. Locate the main shut-off valve to your home and shut off the water at the valve. 2. Check the meter face again and if the water flow has stopped the word LEAK will not be visible shortly after the flow has stopped. The meter reading method described above can be used by watching for any change in the meter readings. If there is a change then this would indicate that the leak is between the meter and the main shut off valve. INSIDE THE HOUSE - LIKELY LEAK CULPRITS 1. Leaking faucets 2. Leaking toilets 3. Flapper valve/flush handle/overflow tubes on toilet 4. Water softeners 5. Ice makers OUTSIDE THE HOUSE - LIKELY LEAK CULPRITS 1. Hydrants 2. Underground pipes - look for a patch of grass or weeds that stays green or is greener than the rest and/or wet/damp areas |
24 Hours a Day
IN THE EVENT OF A WATER EMERGENCY:
CALL THE FOLLOWING NUMBER 24 HOURS A DAY, 7 DAYS A WEEK,
(719) 931-1501
MEET OUR BOARD OF DIRECTORS AND STAFF
The Board of Directors meet each month on the second Tuesday of the month at 6:00 PM at the Lower Arkansas Valley Conservancy Office 121 East 1st St. in McClave. If you wish to speak with the Board during their meeting, please contact the office to be added to the agenda.
BOARD OF DIRECTORS
Kelly Roesch - President
Chad Kiniston - Vice-President
Darrell Sykes - Secretary/Treasurer
Kathie Van Campen - Director
Regan Ensey - Director
Staff
Rick Jones - Superintendent
Ronnie Comer - Operator
Bryan Kincade - Operator
Loretta Marsh - Bookkeeper
Pay Your Water Bill
McClave Water Association
214 Main Street - PO Box 310 - Wiley, CO 81092
☎ (719) 829-4571 - FAX - (719) 829-4571
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Click on the Doxo Button and a new tab (page) will open. Just fill in all the pertinent information and you are done. Doxo is used by millions of people for safe and quick payments!
PLEASE ALSO NOTE: You will be charged card fees associate with making an on-line payment. |
Contact Us
You will never be put on hold or made to talk to a machine because we want to talk to you and hear your ideas and concerns. 
Call us at (719) 931-1501
You can find us at 214 Main Street Wiley, CO.